Let me just get this off my chest: Fuck You State of California!!!!
I have been dealing with the State Board of Equalization for three years over a tax dispute. When I was remodeling my kitchen with no money to spend on it, I went in search of the cheapest kitchen cabinets I could find. A google search led me to ModularKitchenCabinets.com. The cabinets were cheap and looked pretty good so I figured out what I needed and put an order together. They would arrive in 4-6 weeks and I'd have to assemble them and install my own handles and drawer pulls, but again - cheap! The total I spent for all my kitchen cabinets (and I have a big kitchen), was $1,806.00
That was in October of 2004.
Flash forward to 2007. I start getting bills from the State Board of Equalization saying I owe them $1216.00 in sales tax on the kitchen cabinet order. So I start dealing with Todd, who tells me the information reported to them by US Customs says that my cabinet order was actually $14,712.00. This begins a long and frustrating back and forth with "Todd" at the State Board of Equalization. I go through th painstaking process of trying to get a reciept for my original order, which the cabinet company is eventually able to dig up from their computer and email me. Then Todd says he also needs the paperwork for my order from the customs broker that handled the shipment. That starts another long and frustrating process trying to get the customs paperwork for an order from three years before. I finally get them to fax me the paperwork. Its a bunch of pages of copied, crooked, faded, illegible numbers, pallets, wieghts that really doesn't make any sense to me, but I fax it all to Todd, along with another printed receipt of the original order from the cabinet company that shows my order was $1800, not $14,000. And I hear nothing back. I figure, ok, it took them three years to send me the first bill, it will probably take them a while to reprocess it and send me a corrected bill. I'm expecting a new bill to come for the sales tax on $1800, which is what, about $160, $170?
Jump to August, 2010 and what do I get? The bill is now up to $1900 with late fees and interest and it is a FINAL NOTICE saying they are going to either put a LIEN ON MY HOUSE or garner my wages for that amount! The letter says to call Crystal Casey to discuss. I tell Crystal that I had faxed everything to Todd three years ago. She says Todd is no longer there, and can I fax to her what I faxed to Todd. Ok. But what happened to everything that I had faxed to Todd? Isn't in my file? Whatever. So Crystal calls me back and says the email receipt is not acceptable proof of what I paid since I could have "doctored" it and that the paperwork from the customs brokerage is not for my order. Furthermore, at this point there is no way I will be able to get the correct customs paperwork, since they are only required to keep records back 5 years. The only way that I can prove the actual amount of my order was $1800 was if I can provide them with an "original" hard copy of the order, not just an email. Which Modular Kitchen Cabinets cannot provide. The only record they have in their system of my order is the electronic copy which they had already emailed me. So I printed out this email thread between me and Joshua at Modular Kitchen Cabinets and faxed it all to Crystal. Called and left her a message. Oh, I forgot, I could also provide proof if I could show them a credit card statement showing how much Modular Kitchen Cabinets had charged me. I don't know which credit card I put it on, and all the cabinet place could tell me was that it was a Master Card. So I called and got records from both of my Master Cards from October 2004 (which was not easy either), and of course, no charge for the cabinets on either one. So I must have used one of the credit cardsd which I paid off and cancelled back in 2006, for which I have no records or numbers. So I am waiting to hear back from Crystal on that front.
THEN...
I get my DMV renewal paperwork in the mail yesterday, and it says I have $1500 in unpaid tickets that I will need to pay to get my renewal. Now I know what those tickets are for. They are $77 "fare evasion" tickets from an issue with my FasTrak transponder. The credit card that was linked to my FasTrak transponder, and which they use to "refill" my transponder when it gets low on funds, apparently hit its limit and was declined when FasTrak tried to add more funds. Of course noone from FasTrak calls or emails to tell you that. You just start getting $77 fare evasion tickets in the mail. Then you just call, give them a different form of payment, they erase all the fare evasion tickets (and just charge you the $4 tolls). Well, apparently the last time I called to give a different credit card, the lady never applied it to my past toll evasions. So now I have the pleasure of dealing with the DMV or FasTrak, and probably both. And something tells me this is going to be hard to make go away.